Stalex Software Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.


What data do we collect?

Stalex Software collects the following data:

Personal identification information

How do we collect your data?

You directly provide Stalex Software with most of the data we collect. We collect data and process data when you:

How will we use your data?

Stalex Software collects your data so that we can:

How do we store your data?

Stalex Software securely stores your data in a database hosted by MongoDB Atlas in Frankfurt. This database is IP-whitelisted to make sure only our servers are granted access to the data in the database. Sensitive data such as exchange API keys are encrypted and passwords hashed to add an extra layer of protection.

Stalex Software will keep your personal data until you, the user, either decide to delete your account or get banned from our products and services. The data will be deleted from our database automatically in case of either of these events.


Stalex Software would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Stalex Software from contacting you for marketing purposes or giving your data to other members of Stalex Software.

If you no longer wish to be contacted for marketing purposes, click here

What are your data protection rights?

Stalex Software would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Stalex Software for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Stalex Software corrects any information you believe is inaccurate. You also have the right to request Stalex Software to complete information you believe is incomplete.

The right to erasure - You have the right to request that Stalex Software erases your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Stalex Software restricts the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Stalex Software’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Stalex Software transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information about cookies, visit

How do we use cookies?

There are a number of different types of cookies, however, our website uses:

Functionality - Stalex Software uses these cookies so that we recognize you on our website and remember previously selected preferences. These could include what language you prefer and what settings you want enabled. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, most features of our website may not function as a result.

Privacy policies of other websites

Stalex Software’ websites contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Stalex Software keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 May 2019.

How to contact us

If you have any questions about Stalex Software’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint, or if you feel that Stalex Software has not addressed your concern in satisfactory manner, you may contact the Information Commisioner’s Office.

Telephone number: (+31) - (0)70 - 888 85 00

Fax: (+31) - (0)70 - 888 85 01